Director IT

Bill Madden

Bill Madden joined Estes Forwarding Worldwide in 2010 and currently serves as Director of IT overseeing EFW’s technology platform and services. Bill has been in the transportation and logistics industry for 23 years. Prior to his current position, Bill was responsible for new-product development at He also spent 10 years with Overnite/UPS Freight, where he was responsible for all online customer-facing technology. In this capacity, he was responsible for the design and implementation of award-winning websites. Earlier in Bill’s career, he spent time with Circuit City Stores, where he ran a regional repair facility of 67 employees before he moved to Circuit City’s corporate office to serve in the service and distribution division.

Bill grew up outside of New York City and moved to Virginia to attend the University of Richmond, where he earned a degree in economics. Bill also holds an MBA from Virginia Commonwealth University.